Real Fyre Contemporary 18" Vent-Free Fire Glass Set Insert with On/Off Remote Control
The Real Fyre Contemporary Vent-Free Fire Glass Set offers a sleek, modern update for any fireplace or firebox. Designed with a durable stainless steel frame, this ventless insert works perfectly in existing wood-burning fireplaces, ventless enclosures, or new fire features, both indoors and outdoors. Available in Liquid Propane or Natural Gas, it pairs beautifully with a variety of decorative fire glass options—choose from regular, reflective glass, or fire gems to create a truly unique centerpiece. Easy to install and use, simply connect to a gas line, light the pilot, and control it with a handheld remote. Enjoy the mesmerizing flames as they dance across the vibrant fire glass, adding warmth and contemporary style to any space.This contemporary gas burner is an excellent addition to any modern home or commercial space. Enjoy the warmth and ambiance of real fire with a Gas Fire Glass Set.
What's Included: G-21 Vent Free Gas Burner, Polished Reflector Panel, Connector Kit, Remote Control Kit, Metal Heat Shield, Damper Clamp, Hammer Screws, and User's Manual
FEATURES:
Perfect for indoor or outdoor settings.
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For Indoor Installation: Calculate L x W x H x 20 for the maximum BTU allowed.
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Fuel Type: Choose between Liquid Propane or Natural Gas.
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7 ½ lbs of Decorative Glass Media: Select from Fire Glass, Reflective Fire Glass, or Fire Gems (required).
- Durable Stainless Steel Burner.
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Oxygen Depletion System (ODS): Automatically shuts off burner if oxygen levels drop to unsafe levels.
- Pre-assembled Stainless Steel Flex Connector.
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Remote Control Kit Included: Comes with receiver, transmitter, and batteries.
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Certified and Safe: ANSI Certified, UL Listed, and CSA Approved.
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Maximum Heat Output: 27,000 BTUs (LP) or 30,000 BTUs (NG).
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Total Weight: 27.5 lbs.
- Proudly Made in the USA.
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Extended Warranties:
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Burners: 10-Year Warranty
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Glass, Gems, and Fiber Ceramic Logs: 5-Year Warranty
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Valves, Pilots, and Controls: 1-Year Warranty
What's in the Box:
- G-21 Vent Free Gas Burner - 1 pc.
- Polished Reflector Panel - 1 pc.
- Connector Kit - 1 pc.
- Remote Control Kit - 1 pc.
- Metal Heat Shield - 1 pc.
- Damper Clamp - 1 pc.
- Hammer Screws - 1 pair
- User's Manual
Downloads:
WARNING: If not installed, operated and maintained in accordance with the manufacturer's instructions, this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness.
All In-Stock orders will leave our warehouses within 1-3 Business Days.
ORDER CONFIRMATION
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please
contact us and a representative can send over the digital receipt of your purchase). This confirms your
order has been received in our system and your credit card is authorized for purchase. As soon as we receive
your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your
item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep
your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will
process the charges and submit the order for shipment.
ORDER SHIPMENT
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business
days after order has been shipped out.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please
contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours
of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not
receive tracking information from us within four business days of your order, feel free to follow up with us
at support@resideterra.com
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive
a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact
us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48
Hours of delivery and send photos to support@resideterra.com We will process an insurance
claim on your behalf and happily work with you to resolve the issue or replace your order.
CANCELLATIONS & REFUNDS
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and
unopened.
Returned products must be sent back with their original packaging and have all of the parts and components
that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking
fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for
shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery
carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original
shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact
us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in
less than perfect condition or missing parts will be handled at no extra cost.Refunds will
be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city
codes. If you will be receiving an inspection by a county or city inspector, please ask them what they
require.
At Resideterra, we know the online marketplace is crowded, and we're committed to differentiating ourselves
by providing exemplary service to earn and maintain your trust.
Here’s our 7-Point Commitment to delivering the ultimate shopping experience at
Resideterra:
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Price Match Guarantee: At Resideterra, we pride ourselves on competitive pricing. We
constantly monitor the market to ensure our prices are among the best available, and we also offer a Price
Match Guarantee. If you find a lower price on an identical product from another Authorized Retailer, we
promise to match it!
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Free Shipping: Experience hassle-free shopping with our free shipping offer on all orders
over $99. We eliminate the worry about additional costs, making your purchase even more satisfying.
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Exceptional Customer Service: Our dedicated team is here to ensure you have a top-tier
customer experience. Whether you need assistance selecting the right products, resolving an issue, or
seeking advice to enhance your grilling, we are ready to help.
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Safe and Secure Shopping: Your security is our top priority. Resideterra ensures a
protected shopping environment with the latest security technology, safeguarding your personal and
financial information. Shop with confidence, knowing your data is secure.
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Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we
offer a straightforward 30-day return policy, subject to a restocking fee, to ensure you can shop with
peace of mind.
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Authorized Retailers: Resideterra has full authorization to carry and offer the brand
selection of products we have available onsite. This allows us to extend full protection under the
manufacturer's warranty for each item purchased. This ensures your investments are well-protected!
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Insured Shipping: We take extra precautions to make sure your orders arrive in excellent
condition. With insured shipping, you can rest assured that any damages or losses during transit will be
promptly resolved.
Choose Resideterra for a premium online shopping experience where your satisfaction and security are our
highest priorities. Discover our expansive selection of outdoor cooking and patio products today!
Contact us by phone at +1-888-989-1337 or by email at
support@resideterra.com.
