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Yes. All products sold through our store are brand new, authentic, and sourced through authorized supplier, distributor, or manufacturer relationships. We do not sell used, refurbished, or unauthorized products.

Do your products include the manufacturer warranty?

Yes. Eligible products include the manufacturer’s warranty according to the specific brand’s warranty terms. Warranty coverage varies by product and manufacturer, so we recommend reviewing the warranty details listed on the product page or contacting our support team before ordering.

How long does shipping usually take?

Shipping times vary depending on the brand, product type, warehouse location, and freight carrier availability. Most products will ship within 1 to 3 business days, with transit time around 2 to 7 days. while larger or specialty items may require additional handling time. Once your order ships, tracking information will be provided.

Do you ship large items by freight?

Yes. Many high-ticket products ship by freight carrier due to their size, weight, or packaging requirements. Freight deliveries are typically curbside unless otherwise stated. Customers are responsible for inspecting the shipment upon delivery and noting any visible damage with the carrier before accepting.

What should I do if my order arrives damaged?

If your order arrives damaged, take clear photos of the packaging and product immediately, note the damage with the delivery carrier if possible, and contact our support team right away. We will help coordinate the next steps with the supplier, manufacturer, or freight carrier.

Can I cancel my order after placing it?

Cancellation depends on the order status. If the order has not yet been processed, shipped, or submitted to the supplier for fulfillment, cancellation may be possible. Once an order has shipped or entered the fulfillment process, cancellation may no longer be available and the return policy may apply.

Primo All-In-One Oval XL 400 Charcoal Ceramic Kamado Grill With Cradle, Side Shelves, And Stainless Steel Grates PGCXLC.

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Primo

Primo All-In-One Oval XL 400 Charcoal Ceramic Kamado Grill With Cradle, Side Shelves, And Stainless Steel Grates PGCXLC

$2,299.00

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Model / SKU PGCXLC

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No sales tax outside Florida · Manufacturer warranty included

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Specifications

Brand: Primo
Product type: Charcoal Grill
SKU: PGCXLC

Every row above is published in our Shopify product data for the selected variant. Dimensions, cut-out sizes and electrical or gas requirements vary by model; confirm them against the manufacturer documents below before framing, wiring or plumbing.

Product detail

About this grill

The Primo PGCXLC Extra Large Oval Ceramic Charcoal All-In-One Kamado Grill Head on Wheeled Cradle represents top-tier innovation in kamado-style grills, proudly manufactured in the USA using domestic materials. This model includes a stainless steel cradle with two fold-down side shelves, an ash tool, and a grid lifter, providing both convenience and functionality. With a generous 400 square inches of cooking space, the Oval XL All-In-One offers ample room for barbecue enthusiasts. Primo has also thoughtfully included an ergonomic handle to enhance the grill's user-friendliness. Enjoy the natural, smoky flavor of charcoal grilling and experience the versatility and quality of Primo's premium-grade ceramics.

Features

Stainless Steel Cradle: High-grade stainless steel with powder coating ensures a durable, long-lasting product.
FDA-Approved Shelves: High-quality, FDA-approved side shelves provide extra prep space while grilling.
Ash Tool and Grid Lifter: The ash tool and grid lifter included in the All-In-One package are essential for your Primo grill.
Premium Grade Ceramics: Made in America, the premium ceramic construction offers superior heat retention and durability.
Reversible Cooking Grates: Designed for versatility, the premium cooking grates can be reversed to grill closer or further away from the hot coals.
Multiple Cooking Methods: The unique design and construction of the Primo Grill allow you to grill, bake, roast, smoke, braise, and more.
Adjustable Damper: The easy-to-control damper adjusts airflow intake and temperature.
Amazing Flavor: The ceramic shell and 100% natural lump charcoal create juicier food with authentic wood-fired flavor, unmatched by gas and metal grills.
Made in the USA: With 4 out of 5 Americans preferring products made in the USA, it's clear why Primo is a popular choice over imported grills.

Included

Primo Oval X-Large 400 Charcoal Ceramic Kamado Grill
Heavy-Duty Stand
Side Shelves
Ash Tool
Grate Lifter

Before you buy

Installation, delivery and project planning

Installation responsibility

Resideterra supplies the grill; installation is arranged by you or your contractor. Electrical, gas or plumbing work should be completed by a licensed trade in line with the manufacturer installation manual and your local code. We do not provide installation labor.

Shipping and delivery

Orders are processed in 1–3 business days. After shipment, standard transit is typically 2–7 business days. Shipping is free on U.S. orders of $100 or more; orders from $0.01–$99.99 have a $14.99 shipping charge. Tracking is emailed as soon as the order ships. Large items may arrive by freight: the carrier will contact you to schedule delivery, and an adult signature is required. Inspect all packaging before signing and note any visible damage on the delivery receipt.

Warranty and support

Warranty coverage is provided by the manufacturer and is stated in the product documentation. For claims or questions, contact us at sales@resideterra.com or +1-888-989-1337 (Mon-Sat, 9:00 AM - 6:00 PM EST).

Returns and order changes

Eligible standard items may be returned within 30 days when unused, unassembled and in their original packaging. Return authorization is required before sending anything back. Customer-requested returns may be subject to return shipping and restocking fees. Freight, custom, made-to-order and brand-restricted products may have different or final-sale terms, so confirm eligibility with our team before ordering if you are uncertain.

Technical library

Documents and downloads

No manufacturer documents are published for this product yet. Request the installation manual and specification sheet at sales@resideterra.com.

Buyer questions

Frequently asked

Where do I find the installation documents?

Available manuals and specification sheets are listed in the Documents and downloads section above. Contact sales@resideterra.com when a manufacturer document is not yet published.

How is availability determined?

Availability is read from the selected Shopify variant. Manufacturer supply can change, so a specialist can confirm timing before you place a time-sensitive order.

How do I get project help before I buy?

Call +1-888-989-1337 or use the specialist link above. Our team can review sizing, installation type and project requirements before you order.

How does checkout work?

Choose the exact variant and quantity, then add it to your Shopify cart. Taxes, freight when applicable and available payment options are confirmed during checkout.

Primo All-In-One Oval XL 400 Charcoal Ceramic Kamado Grill With Cradle, Side Shelves, And Stainless Steel Grates PGCXLC

Specifications