Are your products authentic and brand new?

Yes. All products sold through our store are brand new, authentic, and sourced through authorized supplier, distributor, or manufacturer relationships. We do not sell used, refurbished, or unauthorized products.

Do your products include the manufacturer warranty?

Yes. Eligible products include the manufacturer’s warranty according to the specific brand’s warranty terms. Warranty coverage varies by product and manufacturer, so we recommend reviewing the warranty details listed on the product page or contacting our support team before ordering.

How long does shipping usually take?

Shipping times vary depending on the brand, product type, warehouse location, and freight carrier availability. Most products will ship within 1 to 3 business days, with transit time around 2 to 7 days. while larger or specialty items may require additional handling time. Once your order ships, tracking information will be provided.

Do you ship large items by freight?

Yes. Many high-ticket products ship by freight carrier due to their size, weight, or packaging requirements. Freight deliveries are typically curbside unless otherwise stated. Customers are responsible for inspecting the shipment upon delivery and noting any visible damage with the carrier before accepting.

What should I do if my order arrives damaged?

If your order arrives damaged, take clear photos of the packaging and product immediately, note the damage with the delivery carrier if possible, and contact our support team right away. We will help coordinate the next steps with the supplier, manufacturer, or freight carrier.

Can I cancel my order after placing it?

Cancellation depends on the order status. If the order has not yet been processed, shipped, or submitted to the supplier for fulfillment, cancellation may be possible. Once an order has shipped or entered the fulfillment process, cancellation may no longer be available and the return policy may apply.

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Modern Flames Orion Traditional Built-In Electric Fireplace.

Modern Flames Orion Traditional Built-In Electric Fireplace

Vendor: Modern Flames

SKU: OR26-TRAD-V2

$3,248.70

$2,499.00

✔ Fast Free Shipping on Orders Over $99
✔ No Sales Tax only Florida Residents will be charged.
✔ Questions? Call +1-888-989-1337 and talk to an Expert
✔ Brand Warranty All orders come with full manufacturers warranty

Version: V2

V2 V1

Size: Orion 26 (25" Wide)

Orion 26 (25" Wide) Orion 30 (30" Wide) Orion 36 (35" Wide) Orion 40 (41" Wide) Orion 54 (53" Wide)

Product variants

Quantity

Due to high demand for Modern Flames electric fireplaces, availability can change quickly. Order today to reserve your unit, or call Resideterra to confirm current lead time before purchasing.

In stock

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Modern Flames Orion Traditional Built-In Electric Fireplace

Description

A Traditional Built-In or Insert Electric Fireplace for Existing Fireplace Openings

The Modern Flames Orion Traditional is a built-in or insert electric fireplace designed for new framing or existing fireplace openings. It combines classic fireplace proportions with HELIOVISION™ virtual flame technology, giving you a more realistic traditional fireplace look without gas lines, venting, or chimney work.

The Orion Traditional brings classic fireplace design into the digital era. Designed for built-in installations or retrofit projects, it offers the look of a traditional hearth without the complexity of wood or gas. Version 2 builds on that foundation with improved realism, smarter controls, and a more immersive overall experience.

Realistic HELIOVISION™ Flame Technology

Powered by HELIOVISION™ flame technology, the Orion Traditional produces multi-dimensional flames with more depth than a standard 2D electric fireplace. With multiple flame patterns, color options, and adjustable speed, you can tailor the fire to suit your space and mood.

The included log set, crushed glass media, ember bed lighting, and downlighting help create a layered fireplace presentation that feels more substantial and refined in the room.

Who Is It For?

The Orion Traditional is a strong fit for homeowners and remodelers who want to update an existing fireplace opening or add a built-in electric fireplace with a more classic, traditional look. It also works well for designers and contractors who want a vent-free insert-style option without the complexity of gas or wood.

Easy to Install in New or Existing Fireplace Openings

The Orion Traditional installs as a built-in unit in new construction or as an insert into an existing fireplace opening. A 1.3-inch built-in trim helps conceal gaps between the unit and the wall for a cleaner finished look.

It operates vent-free and can be plugged in or hardwired, depending on the project. Hardwired installations require a dedicated circuit and a dedicated 20 Amp breaker. Optional surrounds are available for retrofitting into older masonry openings.

Fireplace Controls & Features

Control the fireplace using the Modern Flames app, included remote, or integrated touch controls on the unit.

Choose from 18 flame display combinations, including three flame patterns, six flame color options, and adjustable flame speed. A multicolor ember bed and multicolor downlighting enhance visual depth, while ambient crackling sounds add to the fireplace experience.

The built-in thermostat, two heat levels, and programmable timer add everyday convenience. Flames can also be enjoyed with or without heat, making the Orion Traditional a flexible year-round fireplace feature.

Optional Accessories and Surround Trim

Optional surround trim kits are available for select models, offering extra-wide coverage for insert installations and accommodating a variety of hearth configurations. Each trim kit includes a bottom riser for installations with low-clearance hearths.

Orion V1 vs. Orion V2: What Changed?

Version 1 and Version 2 of the Modern Flames Orion Traditional share the same core platform, including HELIOVISION™ flame technology, traditional fireplace styling, and flexible built-in or insert installation. Version 2 is not a full redesign, but a meaningful upgrade focused on realism, customization, and overall user experience.

The biggest differences are in flame presentation, controls, and overall immersion. V2 improves display quality for a more dimensional look, adds the new Modern Flames+ app with over-the-air flame updates, upgrades the media presentation with a TruWood™ lit log set and active ember bed, and enhances the audio experience with more immersive sound and Bluetooth streaming.

Feature	Orion Traditional V1	Orion Traditional V2
Core platform	HELIOVISION™ flame technology	HELIOVISION™ flame technology
Fireplace style	Traditional built-in/insert design	Traditional built-in/insert design
Flame presentation	Realistic multi-dimensional flames	Enhanced realism and more dimensional flame presentation
Controls	Modern Flames app, remote, and touch controls	Modern Flames+ app, updated controls, and over-the-air flame updates
Media/log presentation	Standard included log and media package, with optional TruWood log upgrade	TruWood™ lit log set & active ember bed
Audio experience	Ambient crackling sound	More immersive audio experience & Bluetooth streaming
Installation	Indoor Only, with trim	Outdoor-rated, with trim or frameless "clean face"

What's Included: Electric Fireplace, Hardware Kit, Remote, Log Set, Crushed Glass Media, and User's Manual

Manufacturer Downloads

Specs Sheet

Install Manual

Shipping & Delivery

NOTICE: All In-Stock orders ship out from our warehouses within 1-3 Business Days

ORDER CONFIRMATION:

As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.

ORDER SHIPMENT:

Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days after order has been shipped out.

Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.

Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@resideterra.com

Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.

PRODUCT QUALITY GUARANTEE:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@resideterra.com We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.

CANCELLATIONS & REFUNDS:

Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.

Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.

If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.

Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.

Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).

Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.

Returns must be accompanied with an RMA number. Please contact us in order to have one generated.

Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.

As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost.Refunds will be issued to the original credit card that you use when placing your order.

It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.

Why Resideterra

At Resideterra, we understand the challenges of navigating a crowded online marketplace, and we're committed to standing out by offering exceptional service to earn and keep your trust.

Here’s our 7-Point Commitment to delivering the ultimate home elevating experience at Resideterra:

Price Match Guarantee: At Resideterra, we take pride in offering competitive pricing. We continuously monitor the market to ensure our prices are among the best available. If you find a lower price on an identical product from another authorized dealer, we'll match it!
Free Shipping: Enjoy a seamless shopping experience with free shipping on all orders over $99 We remove the worry of additional costs, making your purchase even more enjoyable.
Exceptional Customer Service: Our dedicated team is committed to providing you with a top-notch customer experience. Whether you need help selecting the right products, resolving an issue, or seeking advice, we're here to assist you every step of the way.
Safe and Secure Shopping: Your security is our highest priority. Resideterra ensures a protected shopping environment with advanced security measures, so you can shop confidently, knowing your personal and financial information is safe.
Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we offer a straightforward 30-day return policy, subject to a restocking fee, to give you peace of mind with every purchase.
Authorized Retailer: Resideterra has full authorization to carry and offer the brand selection of products we have available onsite. This allows us to extend full protection under the manufacturer's warranty for each item purchased. This ensures your investments are well-protected!
Insured Shipping: We go the extra mile to ensure your orders arrive in perfect condition. With insured shipping, any damages or losses during transit will be promptly resolved.

Choose Resideterra for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our extensive selection of high-quality products today!

Return & Refunds

At Resideterra, we aim to provide our customers with high-quality products and a seamless shopping experience. However, if you’re not satisfied with your purchase, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

Eligibility for Returns:

To be eligible for a return, your item must be in the same condition that you received it—unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.

To initiate a return, please contact us at sales@resideterra.com. Once your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without first requesting a return will not be accepted.

Shipping Costs for Returns:

If the product is incorrect, damaged by the carrier, or defective, Resideterra will cover the return shipping costs.
If the return is due to ordering the wrong product, sizing issues, or a change of mind, the customer is responsible for covering the actual return shipping cost. Additionally, all returns for non-defective products are subject to a 15% restocking fee.

Product Condition:

Returned products must be in new, unused condition and include all original packaging and labels to meet our return policy requirements.

Disclaimer:

Resideterra is an authorized dealer for several premium brands. These brands manage their own inventory, shipping, and warranty obligations. Processing times for refunds and returns may vary depending on the brand.

Damages and Issues:

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right as quickly as possible.

Exceptions / Non-returnable Items:

Certain items are not eligible for return, such as:

Perishable goods (e.g., food, plants)
Custom products (e.g., special orders, personalized items)
Personal care items (e.g., beauty products)
Hazardous materials, flammable liquids, or gases

Additionally, we do not accept returns on sale items or gift cards. If you have any questions about your specific item, please reach out to our support team.

Exchanges:

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at sales@resideterra.com.

Refunds:

Once we receive and inspect your return, we will notify you of its approval or rejection. If approved, you will automatically receive a refund to your original payment method within 3-5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

Customer Support:

Hours: Monday to Friday 9:00 AM - 5:00 PM Eastern Standard Time (EST)
Email: sales@resideterra.com
Phone: 888-989-1337

Mailing Address:

Resideterra
7901 4th St N STE 300
St. Petersburg, FL, 33702, USA

Backorder Policy

What is a Backorder?

When you place an order for a product listed as back-ordered (or advised as back-ordered due to low inventory), our process is to charge your credit card or PayPal account immediately. This approach helps us manage the fulfillment delay and ensures that:

Avoiding Payment Issues: Your product won't be delayed due to unintentional changes in payment information, which could otherwise cause frustrating delays in receiving your order.
Preventing Fraud: It also helps us prevent any attempts at fraudulent orders by ensuring that valid payment information is provided upfront.
Protecting Your Financial Information: By processing your payment at the time of order, we limit the handling of your sensitive financial information, reducing the risk of potential fraud.

This backorder protocol is designed to avoid costly delays, cancellations, and rerouting, and it helps us maintain competitive pricing for you, our valued customer. We appreciate your understanding and patience with any backorder you may place with us.

While Waiting...

If you accidentally placed a backorder or wish to explore other options, you can:

Review Alternatives: Explore other similar products on our site. If you find an alternative you'd like, place a new order and contact us immediately to refund your original order.
Cancel Your Order: If your back-ordered item hasn't shipped yet, you can cancel your order and receive a full refund. Please email us at support@resideterra.com with your cancellation request. You can also inquire about inventory availability for future orders. View our Refund policy here.

Unless we hear otherwise from you via a written email request, we will assume you wish to keep your order active until the product becomes available for shipment. We will continue working closely with the manufacturer to fulfill your order as soon as possible and will provide you with updates on freight and tracking information as soon as we receive them.

Important Note

Please be aware that all estimated timeframes (ETAs) are subject to change. As an authorized dealer, Resideterra does not control the manufacturing timelines and is dependent on the brand/manufacturer for product availability.

Your Fireplace Awaits

Wonderful experience buying from Resideterra

We reached out about a week ago to get some information on a Modern Flames Electric Fireplace that I wanted to use for my new home project and man, they knew what they were talking about, they followup up on time and they got me all of the answers and confidence I needed to finally order the fireplace and get my contractor a solid date to get started. Thank you so much!

Jennifer A.

The entire process was a breeze

I honestly hesitated before ordering because I had never spent this much online for a home product before. I called in with a few questions and the team walked me through everything without pressuring me. Delivery went smoother than expected and the product was exactly what we hoped for.

Kelly Stacy.

Couldn't be happier

I spent weeks comparing websites because I wanted to make sure I was buying from a retailer that we could trust and work with throughout this process from A to Z. Resideterra was the most professional by far, and their support team actually knew the products instead of giving generic answers. I felt very comfortable choosing this company.

Daniel Martin

Fast and smooth delivery

I usually avoid buying expensive products online because shipping and damage always worry me. Everything arrived securely packaged and the process was way more organized than I expected. You can tell they work with these brands regularly and know what they’re doing.

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I am so happy to find a web fashion site that offers a great selection of stylish and affordable plus size clothing.

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Modern Flames Orion FAQ

Can the Modern Flames Orion Traditional be installed into an existing fireplace opening?

Yes. The Orion Traditional is designed for built-in installations and retrofit-style applications in existing fireplace openings, depending on sizing and installation requirements.

Does the Orion Traditional require venting?

No. This is a 100% electric fireplace and does not require gas lines, chimney venting, or wood-burning ventilation.

Can the Orion Traditional be plugged in or hardwired?

Depending on the model and installation, the Orion Traditional may support plug-in or hardwired installation. Hardwired installations should be completed by a qualified electrician according to Modern Flames’ requirements.

What is the difference between Orion V1 and Orion V2?

Both versions offer the traditional Orion built-in fireplace design and HELIOVISION flame experience. V2 is positioned as the newer upgraded version with improved realism and user experience. Exact feature differences should be confirmed by model before purchase.

Does this fireplace produce heat?

Yes. The Orion Traditional provides supplemental electric heat. Output may vary by model, size, and wiring configuration.

Is this a good replacement for a wood-burning fireplace?

Yes. It is a strong option for homeowners who want to convert an existing fireplace opening into a cleaner, electric fireplace experience without wood, ash, gas, or venting.

Does it come with a warranty?

Yes. Orders include the manufacturer warranty when purchased through an authorized dealer.

Can I speak with someone before ordering?

Yes. Customers can call Resideterra at 888-989-1337 for help choosing the right size, version, and installation setup.

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Modern Flames Orion Traditional Built-In Electric Fireplace

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