Empava 67 in. Rectangular Jetted Massage and Waterfall Bathtub (67JT351LED)
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Estimate delivery times:
1-3 days handling,
2-7 days delivery.
Within Continental U.S
Empava 67 in. Rectangular Jetted Massage and Waterfall Bathtub (67JT351LED)
- Whirlpool Tub: The Whirlpool tub completes 9 water jets and 8 air jets, 3 water jets in the lumbar region, 2 water jets in the body region on each side, 2 water jets in the foot region, and 8 air jets in the bottom region. The 1.5HP water pump and 0.4HP air pump provide ample power for the jet system and surround and soothe the entire body.
- Versatile Design: Made of 100% glossy white acrylic and reinforced with fiberglass for long-lasting durability. The Rectangular design and defined lines will complement any bathroom decor and make your bathroom seem more spacious. The Textured, slip-resistant tub floor for added safety.
- Premium Quality Construction: The generous 67-in. length is good for two-person bathing and gives plenty of room to stretch and relax. The timeless, classic single-ended design offers comfort with its lumbar arch to support your body.
- Dimensions and Specification: Outer Dimensions: 67 in. L x 29.5 in. W x 25.6 in. H and an effective bathtub capacity of 63 Gallons. UL Certified Motor, thermostat, and air pump. Take the time you deserve to relax and de-stress with the therapeutic benefits of the Acrylic Rectangular Bathtub.
- All In One Set Up: Along with the left drain, faucet, knobs, shower head, and jets, the tub accessories are pre-drilled and pre-installed for a convenient and easy installation process. A pre-installed thermostat helps maintain water temperature(96.8 to 107.6) to extend your experience.
- LED Lights: The 16-piece LED light's built-in chromotherapy, can simulate the soft, golden glow of a candle's flame, or help get all your chakras in balance. The 1m waterfall creates an elegant, eye-catching display, and brings spa-like luxury to your home.
- Certification: The Whirlpool bathtub includes 3 years limited parts warranty that covers tub feet, drain, overflow, knobs, jets, and any leaks on the body. Whirlpool jets relax away from the day's tension and bring spa-like luxury to your home.
NOTICE: All In-Stock orders ship out from our warehouses within 1-3 Business Days
ORDER CONFIRMATION:
As soon as your order is placed, you will receive an order confirmation e-mail. (If you do not, please contact us and a representative can send over the digital receipt of your purchase). This confirms your order has been received in our system and your credit card is authorized for purchase. As soon as we receive your order, we begin processing to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will reach out to you via e-mail to confirm if you'd like to keep your order or cancel for a full refund. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
ORDER SHIPMENT:
Please reference your product page specific lead times. After shipment, items will arrive in 2-7 business days after order has been shipped out.
Certain items due to high demand and low supply can only be placed on back order at specific times. Please contact customer service to hear about any items availability.
Please contact us for rush shipping rates and options. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within four business days of your order, feel free to follow up with us at support@resideterra.com
Large items that ship via freight (not UPS or Fedex) require a signature upon delivery. You will receive a call from the shipping company to arrange a time and day for delivery that works for you.
PRODUCT QUALITY GUARANTEE:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should contact us IMMEDIATELY. If your item(s) do arrived damaged, please contact us immediately within 48 Hours of delivery and send photos to support@resideterra.com We will process an insurance claim on your behalf and happily work with you to resolve the issue or replace your order.
CANCELLATIONS & REFUNDS:
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
If there is a damage in the product, the customer is not responsible for the shipping costs and restocking fees that apply for the return.
Customer remorse: If there is no damage to the product, the customer will be responsible of paying for shipping and restocking fees. The customer will be given a refund of the remaining balance.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may be subject to a 15% restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return.
Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
Should you have any questions about a particular product’s return policy we’re here to help. Please contact us and we will respond within 24 hours.
As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost.Refunds will be issued to the original credit card that you use when placing your order.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
At Resideterra, we understand the challenges of navigating a crowded online marketplace, and we're committed to standing out by offering exceptional service to earn and keep your trust.
Here’s our 7-Point Commitment to delivering the ultimate home elevating experience at Resideterra:
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Price Match Guarantee: At Resideterra, we take pride in offering competitive pricing. We continuously monitor the market to ensure our prices are among the best available. If you find a lower price on an identical product from another authorized dealer, we'll match it!
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Free Shipping: Enjoy a seamless shopping experience with free shipping on all orders over $99 We remove the worry of additional costs, making your purchase even more enjoyable.
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Exceptional Customer Service: Our dedicated team is committed to providing you with a top-notch customer experience. Whether you need help selecting the right products, resolving an issue, or seeking advice, we're here to assist you every step of the way.
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Safe and Secure Shopping: Your security is our highest priority. Resideterra ensures a protected shopping environment with advanced security measures, so you can shop confidently, knowing your personal and financial information is safe.
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Hassle-Free Returns: We understand that sometimes returns are necessary. That’s why we offer a straightforward 30-day return policy, subject to a restocking fee, to give you peace of mind with every purchase.
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Authorized Retailer: Resideterra has full authorization to carry and offer the brand selection of products we have available onsite. This allows us to extend full protection under the manufacturer's warranty for each item purchased. This ensures your investments are well-protected!
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Insured Shipping: We go the extra mile to ensure your orders arrive in perfect condition. With insured shipping, any damages or losses during transit will be promptly resolved.
Choose Resideterra for a premium online shopping experience where your satisfaction and security are our top priorities. Explore our extensive selection of high-quality products today!
Contact us by phone at 888-989-1337 or by email at support@resideterra.com.
At Resideterra, we aim to provide our customers with high-quality products and a seamless shopping experience. However, if you’re not satisfied with your purchase, we offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.
Eligibility for Returns:
To be eligible for a return, your item must be in the same condition that you received it—unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.
To initiate a return, please contact us at sales@resideterra.com. Once your return is accepted, we’ll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back without first requesting a return will not be accepted.
Shipping Costs for Returns:
- If the product is incorrect, damaged by the carrier, or defective, Resideterra will cover the return shipping costs.
- If the return is due to ordering the wrong product, sizing issues, or a change of mind, the customer is responsible for covering the actual return shipping cost. Additionally, all returns for non-defective products are subject to a 15% restocking fee.
Product Condition:
Returned products must be in new, unused condition and include all original packaging and labels to meet our return policy requirements.
Disclaimer:
Resideterra is an authorized dealer for several premium brands. These brands manage their own inventory, shipping, and warranty obligations. Processing times for refunds and returns may vary depending on the brand.
Damages and Issues:
Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and make it right as quickly as possible.
Exceptions / Non-returnable Items:
Certain items are not eligible for return, such as:
- Perishable goods (e.g., food, plants)
- Custom products (e.g., special orders, personalized items)
- Personal care items (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
Additionally, we do not accept returns on sale items or gift cards. If you have any questions about your specific item, please reach out to our support team.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at sales@resideterra.com.
Refunds:
Once we receive and inspect your return, we will notify you of its approval or rejection. If approved, you will automatically receive a refund to your original payment method within 3-5 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.
Customer Support:
- Hours: Monday to Friday 9:00 AM - 5:00 PM Eastern Standard Time (EST)
- Email: sales@resideterra.com
- Phone: 888-989-1337
Mailing Address:
Resideterra
7901 4th St N STE 300
St. Petersburg, FL, 33702, USA
What is a Backorder?
When you place an order for a product listed as back-ordered (or advised as back-ordered due to low inventory), our process is to charge your credit card or PayPal account immediately. This approach helps us manage the fulfillment delay and ensures that:
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Avoiding Payment Issues: Your product won't be delayed due to unintentional changes in payment information, which could otherwise cause frustrating delays in receiving your order.
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Preventing Fraud: It also helps us prevent any attempts at fraudulent orders by ensuring that valid payment information is provided upfront.
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Protecting Your Financial Information: By processing your payment at the time of order, we limit the handling of your sensitive financial information, reducing the risk of potential fraud.
This backorder protocol is designed to avoid costly delays, cancellations, and rerouting, and it helps us maintain competitive pricing for you, our valued customer. We appreciate your understanding and patience with any backorder you may place with us.
While Waiting...
If you accidentally placed a backorder or wish to explore other options, you can:
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Review Alternatives: Explore other similar products on our site. If you find an alternative you'd like, place a new order and contact us immediately to refund your original order.
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Cancel Your Order: If your back-ordered item hasn't shipped yet, you can cancel your order and receive a full refund. Please email us at support@resideterra.com with your cancellation request. You can also inquire about inventory availability for future orders. View our Refund policy here.
Unless we hear otherwise from you via a written email request, we will assume you wish to keep your order active until the product becomes available for shipment. We will continue working closely with the manufacturer to fulfill your order as soon as possible and will provide you with updates on freight and tracking information as soon as we receive them.
Important Note
Please be aware that all estimated timeframes (ETAs) are subject to change. As an authorized dealer, Resideterra does not control the manufacturing timelines and is dependent on the brand/manufacturer for product availability.
