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Yes. All products sold through our store are brand new, authentic, and sourced through authorized supplier, distributor, or manufacturer relationships. We do not sell used, refurbished, or unauthorized products.

Do your products include the manufacturer warranty?

Yes. Eligible products include the manufacturer’s warranty according to the specific brand’s warranty terms. Warranty coverage varies by product and manufacturer, so we recommend reviewing the warranty details listed on the product page or contacting our support team before ordering.

How long does shipping usually take?

Shipping times vary depending on the brand, product type, warehouse location, and freight carrier availability. Most products will ship within 1 to 3 business days, with transit time around 2 to 7 days. while larger or specialty items may require additional handling time. Once your order ships, tracking information will be provided.

Do you ship large items by freight?

Yes. Many high-ticket products ship by freight carrier due to their size, weight, or packaging requirements. Freight deliveries are typically curbside unless otherwise stated. Customers are responsible for inspecting the shipment upon delivery and noting any visible damage with the carrier before accepting.

What should I do if my order arrives damaged?

If your order arrives damaged, take clear photos of the packaging and product immediately, note the damage with the delivery carrier if possible, and contact our support team right away. We will help coordinate the next steps with the supplier, manufacturer, or freight carrier.

Can I cancel my order after placing it?

Cancellation depends on the order status. If the order has not yet been processed, shipped, or submitted to the supplier for fulfillment, cancellation may be possible. Once an order has shipped or entered the fulfillment process, cancellation may no longer be available and the return policy may apply.

Bromic Tungsten 500 Smart-Heater 43000 BTU Natural Gas Outdoor Heater (BH0210003-1).

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Bromic

Bromic Tungsten 500 Smart-Heater 43000 BTU Natural Gas Outdoor Heater (BH0210003-1)

$2,257.80

$1,590.00

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Available to order

Model / SKU BH0210003-1

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Specifications

Brand: Bromic
Product type: Patio Heater
SKU: BH0210003-1
Fuel type: Natural Gas Heater
Material: Stainless Steel
Finish: Black
Style: Wall/Ceiling Mount

Every row above is published in our Shopify product data for the selected variant. Dimensions, cut-out sizes and electrical or gas requirements vary by model; confirm them against the manufacturer documents below before framing, wiring or plumbing.

Product detail

About this product

Bromic Tungsten 500 Smart-Heater (BH0210003-1) Overview

The Tungsten Smart-Heat™ Gas Outdoor Heater has a durable, soft flowing curved fascia and engineered body, which produces formidable heat to create a truly comfortable outdoor space. Its easy pivot arm allows for greater positioning and directional heat control. This heater also has a range of accessories available to provide versatility in mounting & controller options.

Features:

Universal bracket — easy upgrade from 300 to 500 models. No additional plumbing or wiring required.
Bi-directional easy-pivot arm — 25° rotation each side.
Electronic ignition — one or multiple units can be switched on and off
simultaneously from a single remote-located switch.
Automatic re-ignition — should the heater not re-ignite for any reason, the integrated Flame Failure Safety Shut-off Control” turns the heater off immediately.
Stainless steel casing — components are protected from tampering. Assists in preventing dirt and dust from accumulating on the wiring and components.

Specifications:

Dimension (WxDxH):	25.4” x 15.9”x 14”
Electrical Connection:	110V/2A,3-pin insulated plug
Gas Connection:	1/2" NPT Female
Heat Output:	43,000 BTUs
Heating Area:	215 sq. ft.
Minimum Floor Clearance:	96”
Weight:	40 lbs w/o mount, 54 lbs w/ mount
Min. distance to combustible materials:	Side: 36”(3’)
(without heat deflector):	Above (to ceiling): 36”(3’)
(with heat deflector):	Above (to ceiling): 14”
Mounting height requirement to the ground:	96”(8’)

MOUNTING OPTIONS

HEATING AREA

Manuals:

Before you buy

Installation, delivery and project planning

Installation responsibility

Resideterra supplies the product; installation is arranged by you or your contractor. Electrical, gas or plumbing work should be completed by a licensed trade in line with the manufacturer installation manual and your local code. We do not provide installation labor.

Shipping and delivery

Orders are processed in 1–3 business days. After shipment, standard transit is typically 2–7 business days. Shipping is free on U.S. orders of $100 or more; orders from $0.01–$99.99 have a $14.99 shipping charge. Tracking is emailed as soon as the order ships. Large items may arrive by freight: the carrier will contact you to schedule delivery, and an adult signature is required. Inspect all packaging before signing and note any visible damage on the delivery receipt.

Warranty and support

Warranty coverage is provided by the manufacturer and is stated in the product documentation. For claims or questions, contact us at sales@resideterra.com or +1-888-989-1337 (Mon-Sat, 9:00 AM - 6:00 PM EST).

Returns and order changes

Eligible standard items may be returned within 30 days when unused, unassembled and in their original packaging. Return authorization is required before sending anything back. Customer-requested returns may be subject to return shipping and restocking fees. Freight, custom, made-to-order and brand-restricted products may have different or final-sale terms, so confirm eligibility with our team before ordering if you are uncertain.

Technical library

Documents and downloads

Buyer questions

Frequently asked

Where do I find the installation documents?

Available manuals and specification sheets are listed in the Documents and downloads section above. Contact sales@resideterra.com when a manufacturer document is not yet published.

How is availability determined?

Availability is read from the selected Shopify variant. Manufacturer supply can change, so a specialist can confirm timing before you place a time-sensitive order.

How do I get project help before I buy?

Call +1-888-989-1337 or use the specialist link above. Our team can review sizing, installation type and project requirements before you order.

How does checkout work?

Choose the exact variant and quantity, then add it to your Shopify cart. Taxes, freight when applicable and available payment options are confirmed during checkout.

Bromic Tungsten 500 Smart-Heater 43000 BTU Natural Gas Outdoor Heater (BH0210003-1)

Specifications

About this product